Friday, January 28, 2011

Bell Desk


Welcome and escort guests to and from their rooms and assisting with luggage. Inform guests of safety features and promotion of hotel outlets. Store guest baggage upon request and assist with loading and unloading of baggage into and out of automobiles.

Bell boy are responsible for carrying guests' luggage to their rooms. They may also be responsible for checking the room before the guest arrives. The bellhop(bellboy) may ensure that all amenities, such as the television or telephone, are operating properly. Any malfunctions are reported to maintenance to be repaired promptly before the guest arrives. When the guest checks out of the hotel, the bellboy may be summoned to carry the guest's luggage to the checkout area.

   
Bell desk also provide newspapers, medicines and luggage room facility for the guest. A bell boy should be well groomed and have good communication skills smiley face while he handling the guest. Sometimes they get some money or gift from guest as revert of their services.  

In addition to their regular duties, bell desk may assist guests who are physically challenged by escorting them to their room. They may also assist at the front desk and place claim checks on luggage. Some bellboys run errands or pick up laundry. Bell boys may also be required to work weekends and holidays to accommodate guests.

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